This involves interactions between a business and its customers. It is about meeting customers needs and resolving their problems. Effective customer service is crucial.
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This involves interactions between a business and its customers. It is about meeting customers needs and resolving their problems. Effective customer service is crucial.
Last updated: 10-23-2026
This website, goldenfriedchicken.es, is operated by [LEGAL OWNER NAME], NIF/CIF [NUMBER], trading as Golden Fried Chicken (GFC). Our address is Calle Torrelavega 64, bajo, 33010 Oviedo, Spain. You can reach us by email at [support@goldenfriedchicken.es] or by phone at +34 684 664 025.
By using this website or placing an order, you accept these Terms and Conditions. If you do not agree, please do not use the website.
We prepare fresh fried chicken, wings, combo meals, family and party packs, sides, sauces, and drinks. Product photos are for illustration only, and the actual presentation may vary slightly.
Allergens: In line with EU Regulation 1169/2011, allergen information is available for all our products. Contact us before ordering if you have an allergy. Our kitchen handles common allergens, including gluten, eggs, milk, mustard, soy, and sesame, so we cannot guarantee that any product is completely free of traces.
Your contract with us begins when we confirm your order. We may refuse an order in some cases, such as when an item is unavailable, the address is outside our delivery area, or a pricing error has occurred. If we refuse an order you have already paid for, we will refund you in full.
We are open Monday to Friday, 12:00 to 00:00 [CONFIRM HOURS]. Orders placed outside these hours will not be accepted or will be processed when we next open.
You are responsible for keeping your login details confidential. We may suspend accounts that are used fraudulently or abusively.
Under Article 103(d) of Spain’s consumer protection law (Real Decreto Legislativo 1/2007), the standard 14-day right of withdrawal does not apply to food that is perishable or prepared to order. Please see our Return, Refund and Cancellation Policy for what happens if there is a problem with your order.
We are not liable for delays caused by events beyond our control, such as severe weather, traffic, strikes, or technical failures. Nothing in these terms limits your rights as a consumer under Spanish law.
All content on this website, including the GFC logo, text, and images, belongs to Golden Fried Chicken or is used with permission. You may not copy it without our written consent.
You can contact us by email or phone with any complaint. Official complaint forms (hojas de reclamaciones) are available on request at our premises, as required by Asturian regulations. You may also contact the consumer authorities of the Principado de Asturias or the Junta Arbitral de Consumo.
These terms are governed by Spanish law. Any dispute will be handled by the courts of the consumer’s place of residence, as Spanish consumer law provides.